Effective Date: 1st January 2026

1. Introduction

We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, purchase club merchandise, or use our second-hand trading section.

2. Information We Collect

We may collect and process the following types of personal data:

Personal Information: Name, email address, phone number, postal address
Account Information: Membership details and login credentials
Transaction Data: Purchases of memberships, club merchandise, and second-hand items
Listing Information: Details you provide when posting items for sale in the second-hand section
Technical Data: IP address, browser type, device information, cookies
Usage Data: How you use our website and services

3. How We Use Your Information

We use your information to:

Provide and manage memberships
Process orders for club merchandise
Facilitate buying and selling within the second-hand trading section
Communicate between buyers and sellers where necessary
Respond to enquiries and provide support
Improve our website and services
Send updates, newsletters, or promotional content (only if you opt in)
Ensure security and prevent fraud

4. Second-Hand Trading Section

When using our second-hand section:

Information you include in listings may be visible to other users
We may share necessary contact details between buyers and sellers to complete transactions
We are not responsible for transactions conducted between users but may monitor activity to maintain safety and compliance

5. Sharing Your Information

We do not sell your personal data. We may share your information with:

Payment processors to complete transactions
Service providers who help operate our website
Other users (only where necessary for second-hand transactions)
Legal authorities if required by law

6. Cookies

Our website uses cookies to enhance your experience. Cookies help us:

Understand how visitors use our site
Remember your preferences
Improve functionality

You can control or disable cookies through your browser settings.

7. Data Security

We take appropriate measures to protect your personal data from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We only retain your personal data for as long as necessary to:

Manage memberships
Complete transactions
Support second-hand listings
Comply with legal obligations

9. Your Rights

Under UK data protection laws, you have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data
Object to or restrict processing
Withdraw consent at any time

To exercise these rights, please contact us using the details below.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, so please review their policies separately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Email: info@peterboroughkoiclub.co.uk